- We will hold your booking for 3 days before the deposit is due. We cannot hold your date and time if deposit is not received during that time.
- We will confirm your booking once deposit has been received.
- The remaining balance is due 7 days before the party date. At this time we will confirm the theme, any extras as well as children's names for tents. We ask that changes not be made after this time but we understand things occur and will do our best to accommodate any last minute changes.
- All party fees will include the set up, styling and also the tear down and collection the following day.
- All parties are for one night but additional nights can be arranged.
- The equipment must not be used outdoors without prior permission.
If a cancellation happens prior to 7 days before the party date, a refund of customer deposit will be returned minus a $25 cancellation fee.
Cancellation after 7 days before the date will result in loss of customer deposit.
Damage to equipment
Damaged or missing items will result in an additional invoice being issued for immediate payment. The following is the cost to replace any missing, damaged or stained items:
- Duvet Cover $20
- Blanket/Throw $15
- Cushion $10
- Bedding (sheets) $15
- String lights $20
- Garland $15
- Mattress $15
- Night light $7
- Pillow $12
- Teepee frame $40
- Tent frame $30
- Tray $15
- Small stuffed animals $20
- Large stuffed animals $40
- Rugs $20